FAQ
The questions procurement, finance, and IT teams ask most often.
No. Customer data is isolated per tenant and is not used to train shared models. Each customer has their own contract, document, and finding store.
We continuously improve our contract-reading and reasoning capabilities, but we do this on synthetic and consented training data — never on your contracts or invoices.
In customer pilots, typically 80–90% of flagged findings are confirmed by the customer team after review. The remainder are either ambiguous (the contract has multiple plausible interpretations) or low-confidence cases we explicitly flag for human judgment rather than asserting a finding.
Every finding ships with the source documents and a reasoning trail — so a human can verify in minutes, not hours.
Findings are recommendations. Your team approves every correction before it goes out — Floada doesn't auto-dispute or auto-credit anything.
The chain is: Floada reasons + cites → your approver verifies → correction sent. If a finding is incorrect, your approver catches it before the supplier ever sees it. Worst case: a few minutes of review time. Floada doesn't damage relationships unilaterally.
Days 1–2: connect your document sources (SharePoint, Google Drive, Box, Dropbox, OneDrive) and one read-only ERP feed.
Days 3–5: ingest and index a sample program — usually one supplier category or one carrier.
Days 6–7: first findings reviewed with your team.
Most users find their first financial exposures inside this first week. Total IT effort on your side: ~4 hours of joint setup time.
SAP, Oracle, Workday, NetSuite (ERP); SharePoint, Google Drive, Dropbox, Box, OneDrive (document repositories); Salesforce, DocuSign; Slack, Outlook, Teams (notifications and approvals).
Custom connectors for major CLMs (Ironclad, Icertis, DocuSign CLM) and freight TMS systems available on request. Integration is via OAuth or service account — nothing installed on-prem.
We handle scanned PDFs (OCR), multi-language contracts (30+ languages), and mixed formats — Excel rate cards with embedded text rules, Word documents, PDFs with tables, free-text annotations.
For the small fraction we can't read with high confidence — heavily corrupted scans, handwritten amendments — we flag them explicitly rather than pretending.
The finding lands with an evidence pack: the invoice line, the contract clause it violates, and the source documents.
The pack routes through your approvers — you choose the workflow (single-approver, multi-step, role-based, threshold-gated). Once approved, Floada sends the correction to the counterparty and tracks it through to settlement, surfacing the response when it comes back.
No. Floada runs in parallel to your AP flow — invoices in spec move through untouched. Only flagged invoices pause for review.
In customer deployments we've actually accelerated AP cycles, because the team isn't manually chasing a large volume of exceptions.
SOC 2 Type I, ISO 27001, GDPR-compliant. Continuously monitored through Vanta.
Data residency: EU (Sweden) or US (Virginia), customer-selected at deployment. Sub-processor list and full security documentation available on request — and from your trust portal once you're live.
Pricing is based on contracted spend (or revenue) under management, with a floor for enterprise deployments. Typical range: a small percentage of the value flowing through Floada — well below the leak rate we identify, so net-positive ROI in week one.
Annual commitments. Contact us for a quote on your specific scope.
Drop us a note. We respond within one business day.